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Elektra espresso coffee machines are made by those who know these rules and have been supplying bars for years with the best espresso coffee making machines. Designed and made with meticulous care, they guarantee the pleasure given by a professional coffee, even without the experience of a barman.
Warranty Note: Please note that it is very important to use 'softened water' in these machines, as well as all espresso machines. Hard water will cause these machines to malfunction, and Elektra will not cover the parts warranty due to hard water. In addition, it is extremely important to run the a leva and Semiautomatica machines with water at least 25% full in the sight glass. Running these models with a water level lower than this can cause heating element damage which will not be covered under warranty as this is not a manufacturer's defect. If you return the unit with a damaged heating element, you will be charged for the repair, and the repair charge will be deducted from the credit.
The water in the boiler is not used to make coffee.
The water to make coffee comes directly from the reservoir and passes through a pipe in the bottom boiler for flash heating. If cold water passes through this pipe, the change in temperature will cause the boiler water (sight glass) to fluctuate. The only time the water level in the sight glass should change is when:
a) the steamer is used and the water level drops, or
b) the red button on the left hand side of the base is depressed and held to refill the boiler.
There is a safety feature on this machine when water is not pumped into the boiler on initial startup. If this isn't done the safety kicks off and the machine will have to be reset. On the bottom of the machine underneath the yellow cap there is a reset button for the safety thermostat. If you purchased the machine from us and are still having issues, you can email us for instructions.
Every Elektra machine is tested with water by the factory, and they do make at least one cup of espresso under pressure. Although every effort is made by Elektra to remove the grinds, some coffee grinds may be found. The steam wand is removed by importer to avoid transport damage, and will need to be assembled prior to use with a cloth and open end crescent wrench.