Kitchen Universe Return Form

Any item purchased from Kitchen-Universe.com can be returned in a new and unused condition within 30 days for a refund or exchange.

Important Note: We will deduct shipping charges from our warehouse to your location. It will range depending on the items you have ordered.

Return shipping charges are not refundable.

Shipping charges to return the order are at your expense. Please use any kind of carrier with a tracking service tool. Insure the item for the amount of purchase. Pack the item the same way you received it, with our proper packing material and double boxed. Don’t return the item in its retail box; please double box it. 

Return Process

  1. Fill all needed information.

  2. Place the item(s) you are returning along with this form and packing slip (if available) In a double box (original retail box + brown box + cushion materials).

  3. Ship the package with appropriate postage to the following address:

Kitchen Universe Returns 
350 NE 24th St. Suite #300
Miami, FL 33137

    Name: _____________________________________________, Order ID :___________

    Address: ________________________________________________________________

    City: ________________________ State:_________________Zip Code:_____________

    Phone: _________________________Email: ___________________________________

    REASON TO RETURN (write item number in case of exchange; write an ‘X’ in case of refund):

    Exchange it for item#:_________________________, Issue a Refund: ______________

    Damage Item

    In the unlikely event that your item was damage on transit, it must be reported within 5 days after you have received it. We will send you a pre-paid return label to return the item for replacement at our expense.

    Please email us at; sales@Kitchen-Universe.com and we will be happy to assist you. Please keep original packaging foaming material and paperwork.